Can you become a customer via the Argenta app?

You can become a customer via the Argenta app if you meet these conditions:

  • You are 18 years or older.
  • You live in Belgium and you only have Belgian nationality.
  • You have a valid Belgian eID. Please note that documents such as a foreigner's card, a residence permit and other specific types of identity cards are not accepted. Below is a list of the identity cards that are and are not accepted. 

Identity cards that allow you to become an online customer

Belgian eID (new model)

Belgian eID (old model)

Identity cards that do not allow you to become an online customer

Electronic foreign nationals card

A, B, C, D, H, M or N card

Residence document

E or F card

Residence document

EU or EU+ card

Kids-ID (old version)

Kids-ID (new version)

Driving licence


Tips for taking a photo of your eID

Make sure that your eID is legible.

Your eID must not be damaged.

Avoid glare on the photo due to a flash or direct light.

Make sure your full eID is on the photo.

Put your eID down on a surface to take a picture so that there are no fingers on it.

Take a photo of your original eID, not of a screen, copy or scan.

Under 18?

Argenta debetkaart

Already a customer and want to use the Argenta app?